Legal
These Terms of Service govern your access to and use of AdjusterDash, including the website, web app, mobile apps, SMS appointment tools, email intake, billing, support, and related services.
June 2, 2026
By creating an account, using AdjusterDash, accessing the website, installing a mobile app, or using any related service, you agree to these Terms. If you use AdjusterDash for a company, firm, or other organization, you represent that you have authority to bind that organization.
AdjusterDash is operated by Vantix LLC. Questions can be sent to support@adjusterdash.com.
AdjusterDash provides claim workflow software for field claims professionals — including independent and staff adjusters, field inspectors — and IA firms. Features may include claim intake, scheduling, route planning, map views, appointment confirmation, SMS tools, report tracking, payment tracking, billing, and support.
You are responsible for keeping account credentials secure and for activity under your account. You agree to provide accurate account information, keep it current, and notify us if you believe your account has been compromised.
You retain ownership of claim, policyholder, route, report, payment, and other business data you enter into AdjusterDash. You grant Vantix LLC permission to host, process, transmit, display, and use that data as needed to provide, secure, support, improve, and operate AdjusterDash.
You are responsible for having the rights and permissions needed to upload or process customer, policyholder, claim, and contact information in AdjusterDash.
If you use SMS features, you agree to send messages only to recipients who have given appropriate consent and to comply with applicable laws, carrier rules, industry guidelines, and messaging provider policies. Message and data rates may apply. Message frequency may vary. Recipients may opt out by replying STOP and may request help by replying HELP where supported.
Some mobile features may open your device's native messaging app so you can send ETA or appointment-related text messages from your own phone number. You are responsible for reviewing the message before sending, using the feature only for appropriate transactional claim communications, honoring opt-outs, and complying with applicable consent, timing, carrier, and legal requirements.
Vantix LLC may suspend or limit SMS functionality if we believe messaging activity violates these Terms, carrier requirements, law, or platform policies.
If AdjusterDash is made available through Apple App Store, Google Play, or another app marketplace, your use of the mobile app may also be subject to that marketplace's rules. Marketplace terms are between you and the marketplace provider, not Vantix LLC, unless stated otherwise.
Some plans may include a free trial. Paid plans renew automatically unless canceled before the renewal date. Prices, plan limits, and included features are shown on the pricing page or in the product and may change over time. Taxes may apply. Payments are handled by our payment processor.
Unless required by law or stated in a separate written agreement, fees are non-refundable once charged. If a subscription is unpaid, expired, canceled, or past due, access may be paused, limited, or terminated.
You agree not to misuse AdjusterDash. Prohibited activity includes:
AdjusterDash may connect to or rely on third-party services such as Google Maps, hosting providers, databases, SMS providers, email providers, payment processors, app stores, and analytics or diagnostics tools. We are not responsible for third-party services we do not control.
AdjusterDash is workflow software. It does not provide legal, insurance coverage, estimating, engineering, accounting, tax, or claims-handling advice. You are responsible for professional judgment, compliance, claim decisions, policyholder communications, and final work product.
We may add, remove, or modify features over time. We aim to keep AdjusterDash reliable, but we do not guarantee uninterrupted, error-free, or permanently available service.
AdjusterDash, including its software, design, branding, workflows, text, graphics, and related materials, is owned by Vantix LLC or its licensors. These Terms do not transfer ownership of AdjusterDash to you.
You may stop using AdjusterDash at any time. We may suspend or terminate access if you violate these Terms, fail to pay, create risk for the service, or use the service in a way that may harm users, policyholders, carriers, service providers, or Vantix LLC.
AdjusterDash is provided "as is" and "as available." To the fullest extent permitted by law, Vantix LLC disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.
To the fullest extent permitted by law, Vantix LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or substitute services. Vantix LLC's total liability for claims relating to AdjusterDash will not exceed the amount you paid for the service in the three months before the event giving rise to the claim.
We may update these Terms as AdjusterDash changes. If changes are material, we will take reasonable steps to notify users. Continued use after updated Terms are posted or communicated means you accept the updated Terms.
Questions about these Terms can be sent to support@adjusterdash.com.